Conditions d’utilisation

OVERVIEW

This website is operated by Château de Chaumont (“we”, “us”, “our”). By visiting our Site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the Site.

We may update these Terms from time to time by posting a new version on this page. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products and Services.

1. ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your country/region of residence, or you have consented to allow any minor dependents to use this Site.
You may not use our products for any unlawful or unauthorized purpose and you must comply with all applicable laws. You must not transmit any worms, viruses, or destructive code. A breach of the Terms will result in immediate termination of Services.

2. GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Content on this Site is provided for general information and may not be accurate, complete, or current. We may modify the contents of this Site at any time but have no obligation to update information.

4. MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice. We may modify or discontinue the Service (or any part thereof) at any time without notice and shall not be liable for any modification, price change, suspension, or discontinuance.

5. PRODUCTS OR SERVICES

We attempt to display product colours and images as accurately as possible, but we cannot guarantee your device’s display is accurate.
We may limit sales to any person, region, or jurisdiction and limit quantities. All product descriptions or pricing are subject to change at any time. We may discontinue any product at any time. We do not warrant that the quality of any products, Services, information, or other materials will meet your expectations or that errors will be corrected.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us and may limit or cancel quantities per person, household, or order. If we change or cancel an order, we may attempt to notify you using the email and/or billing address/phone number provided at the time of order.
You agree to provide current, complete, and accurate purchase and account information and to promptly update details (including email and payment card expiry dates) so we can complete your transactions and contact you as needed.

7. OPTIONAL TOOLS

We may provide access to third-party tools which we neither monitor nor control. You acknowledge that we provide access to such tools “as is” and “as available” without warranties. Any use of optional tools is entirely at your own risk and discretion and you should ensure you are familiar with and approve the terms provided by the relevant third-party.

8. THIRD-PARTY LINKS

Certain content, products, and Services available via our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have liability for any third-party materials or websites.

9. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send ideas, suggestions, proposals, or other materials (collectively, “comments”), you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium at any time without restriction and without obligation to maintain confidentiality, compensate you, or respond.
You are solely responsible for comments you make and their accuracy, and you warrant that they do not violate any third-party rights or contain unlawful, abusive, or malicious content.

10. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, available at /policies/privacy-policy (or the equivalent link on your store).

11. ERRORS, INACCURACIES AND OMISSIONS

Occasionally information on the Site or in the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct errors and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).

12. PROHIBITED USES

In addition to other prohibitions set out in the Terms, you are prohibited from using the Site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any applicable laws or regulations; (d) to infringe our or others’ intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with security features of the Service or the Internet. We may terminate your use of the Service for any prohibited use.

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. You agree that we may remove the Service for indefinite periods or cancel the Service at any time without notice.
The Service and all products delivered to you are provided “as is” and “as available”, without any warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement, to the extent permitted by law.
To the maximum extent permitted by law, Château de Chaumont and our affiliates, officers, employees, agents, partners, and suppliers shall not be liable for any indirect or consequential damages. Nothing in these Terms limits liability where it would be unlawful to do so.

14. INDEMNIFICATION

You agree to indemnify and hold Château de Chaumont and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or violation of any law or third-party rights.

15. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

16. TERMINATION

These Terms are effective unless and until terminated by either you or us. You may terminate by notifying us that you no longer wish to use the Services or by ceasing use of the Site. If we suspect a breach of these Terms, we may terminate this agreement at any time without notice and you will remain liable for amounts due up to and including the date of termination.

17. ENTIRE AGREEMENT

These Terms and any policies posted by us on this Site (including our Privacy Policy and Returns & Refunds Policy) constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements.

18. GOVERNING LAW AND JURISDICTION

These Terms and any separate agreements whereby we provide you Services are governed by the laws of France. Courts of competent jurisdiction in France shall have exclusive jurisdiction, subject to mandatory consumer protection rules.

19. CHANGES TO TERMS

You can review the most current version of these Terms at any time on this page. We may update, change, or replace any part by posting updates here. Your continued use of the Site following changes constitutes acceptance of those changes.

20. CONTACT INFORMATION

Questions about the Terms should be sent to:
📧 admin@chateauchaumont.fr
Château de Chaumont, 23700 Mainsat, France

Last updated: November 2025